Frequently Asked Questions

Our pricing depends on a number of factors, including garment material, type of finish and time frame. Therefore, we can’t give an accurate quote without first inspecting the garment. It would be best to visit and speak to one of our tailors at your closest location.

No, an appointment is not required for any alterations/repairs. You don’t need to book for alterations, just turn up when it’s convenient for you.

We are located in every major city in Australia, with multiple locations across CBDs. To find your closest location, visit https://www.looksmartalterations.com.au/locations

Selected stores open on weekends, please call your closest location for shop trading hours or visit our locations page: https://www.looksmartalterations.com.au/locations. Our locations page consist of all our stores’ detail, including their address, phone number, services and trading hours.

Yes, selected branches are agents of dry cleaning. Our store will ensure that our partner dry cleaner pick up, professionally launder and drop your garments off in-store, where it’ll be ready for you.

Selected LOOKSMART stores offer embroidery/beading with a quick turnaround time. We use machines and materials specifically designed for embroidery to provide high quality embroidery results.

Yes we do! LOOKSMART tailors will give you the perfect fit for your body shape and size so you look absolutely beautiful on your wedding day or special occasion.

Selected stores provide dressmaking service. Our highly experienced dressmakers can create all types of garments from bridal gowns, bridesmaids/formal dresses to suits and workwear. To locate your nearest dressmaker visit our Dressmaking page.

If you have a picture from a magazine, a photo or even your own drawing our experienced dressmakers will collaborate with you to bring your dream dress to life. We do recommend you call your nearest store beforehand to ensure it does offer this service.

Turn-around time for alterations depends on a number of factors, including garment material and type of alteration. Therefore, we can’t give an accurate timeframe without first inspecting the garment. It would be best to visit one of our locations to get an accurate production time, click here to search for a location near you.

We will always try to complete minor repairs and simple alterations in the same day but this will depend on the quantity of alterations in the store. Complex alterations may require more time so we can ensure we provide you with the right fit and quality result. For your convenience, 1 hour, 30mins and 15mins standard pants/jeans shortening is available, ask in-store for full terms and conditions regarding pants shortening speeds.