1M+ CUSTOMERS TRUST US WITH THEIR DELICATE GARMENTS EVERY YEAR. WE DON’T DISAPPOINT.

Professionally Dry Cleaned Garments In Less Than 24 Hours. Guaranteed*.

If you’re not happy with our dry cleaning, we’ll do it again for FREE*. Still not happy? We will refund your money.
*24hr turnaround available in most stores.

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Why Choose LOOKSMART?

1M+

Customers Every Year

120+

Stores across Australia and New Zealand

100%

Satisfaction Guarantee

98.97%

Satisfaction, rated by 241,455 customers

178+

Certified Stylists and Image Consultants

Fresh, Clean And Flawlessly Pressed Garments Within 24 Hours* - Or Your Money Back

If you’re looking for a reliable dry cleaner in your area, visit us and take advantage of our 24-hour turnaround service guarantee. Simply bring your garment to any of our LOOKSMART stores, come back after 24 hours*, and we’ll return it in pristine condition!

In the unlikely event you’re not satisfied with our service, let us know immediately and we’ll promptly dry clean it again for free. If you’re still not happy we’ll refund every single cent you’re paid us! There’s absolutely no risk, your satisfaction is our #1 priority!

*24hr turnaround available in most stores.

Your Garments Will Be Treated & Laundered With The Utmost Care By Skilled Professionals

All of our cleaners are highly trained to be meticulous. We don’t want you leaving our store feeling worried – we want you to have absolute confidence knowing that your garments are safe and well taken care of. Plus, we have a 100% satisfaction guarantee in place!

Our dry cleaners are experts in handling delicate fabrics like silk, cashmere, suede, laces, velvet, satin, chiffon and wool. Cleaning them with household washing machines might shrink, stretch, or worse, damage the fabric permanently. Let us clean it for you instead.

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If you’re not happy with our dry cleaning service, we will dry clean it again for free. If you’re still not happy we’ll refund every single cent you’re paid us! You have absolutely nothing to lose.

We've Worked With Hundreds Of
Major Brands

LOOKSMART Protects Your Garment's Colour, Texture and Longevity - It Feels Fresh Every Time!

If you’ve invested in high quality clothing and it needs special care, then the best way to ensure its longevity is by having it professionally dry cleaned. This will protect your garment’s colour & texture, and prevents shrinkage & stretching – making your investment last much longer.

The first thing you’ll notice when you pick up your garment is how fresh and brand-new it feels. This is why we’re extremely confident and have a 100% money-back guarantee. After serving 1M+ satisfied customers every year, you can be at ease knowing that your garments are in safe hands.

You Deserve Top Quality Service. That’s Why Our Facilities Are The Best In The Industry

Our dry cleaning process uses only the finest, computer-calibrated machines to ensure our service is consistent and top quality – every time. Absolutely nothing slips through the cracks!

Your garment will go through different stages of the cleaning process, and each stage is thoroughly monitored. Temperatures are perfectly tuned to treat each different fabric accordingly. Now you know why every time you pick up your garment from us, it always feels like brand new!

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Store Now

Our Simple 5 Step Dry Cleaning Process – This Is How We Make Your Garment Feel Brand-New

Labeling & Inspection
All garments will be labeled accordingly to prevent any mix-up. We’ll also let you know if there are any issues before we start the process.
Pre-Treatment
Our expert cleaners will look for stains and pre-treat them to make removal easier and more complete.
Dry Cleaning
When the cleaner is satisfied and deemed the garment ready to clean, the dry cleaning process will start.
Post-Spotting
Here we’ll check for any lingering stains in case the machine misses a spot. Our cleaners are trained to be 100% thorough.
Finishing
Finally, our cleaners will press, package, and add any other finishing touches. Your garment is now ready for collection.

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Store Now

Join 1M+ Customers Who Trust LOOKSMART With Their Delicate & Treasured Garments

We serve over 1 million customers every year across 120 locations in Australia & New Zealand, and we’ve worked with major brands like Myer, David Jones, Qantas, JetStar, Virgin, Dina Corporate, Pacific Brands, Ben Sherman, Target, Specsavers & Nespresso.

We’ve been awarded the EBA award, FCA Multi-Franchise award, FCA CEO award, My Business Customer Service award, DcStrategy Franchisor of the Year award and Excellence in Retailing award to name a few – and it’s all because of our loyal customers. Thank you for trusting LOOKSMART!

Find Your Closest LookSmart Alterations Store

You’re Protected By Our 100% Bullet Proof, Money Back Guarantee

We want you to feel comfortable and have complete peace of mind when you leave your garments with us. Your satisfaction is our #1 priority. That’s why, in the unlikely event you’re not satisfied with your dry cleaning, simply let us know and we’ll dry clean it again for free. If you’re still not happy we’ll refund every single cent you’re paid us! You have absolutely nothing to lose.

We challenge you to find anyone else in the industry that’s willing to stand behind their service with the same level of commitment. LOOKSMART didn’t become one of the biggest by luck… We’re one of the best – and we have more than 1 million customers per year to prove it.

Hear Why 1 Million+ Customers Use LookSmart Every Year

My wedding dress was initially altered by a home-business who completely and utterly ruined the design, stitching, size of my dress and even machine oil on it. I took my dress into Looksmart in Modbury and they unpicked every panel on my satin, fishtail gown to re-stitch it all back together after making the necessary changes. Thanks to LookSmart I had my dream dress back. LOOKSMART Modbury (SA) – Caitlin B

Had an absolutely amazing experience. I came here to alter my dresses as a bridesmaid a year ago... and the last few months have been back to alter my own wedding dresses! They are well experienced, has great attention to detail and followed through with my job from beginning to end. I’ve been here 6 times now and the service is just impeccable. Highly recommend this place! LOOKSMART Chatswood (NSW) - Michelle W

Amazing service! One of the "best" places in Perth said what I wanted couldn't be done. I went to Mona under a recommendation and will definitely be a return customer. She spent a whole hour pinning my wedding dress and it was perfect. She even did a fitting and made the tiniest adjustments. So worth the money if you want something done properly! LOOKSMART Gateway (WA) - Lana D

Had my pants altered with original hem done in 30 mins! The work was professional and the staffs were friendly. I will be getting all my alterations done here from now on. LOOKSMART Chadstone (VIC) – Joseph C

Miracle workers. Had a dress that needed some serious work done due to sunlight damage. It required one of the panels to be removed and reversed. This dress is made from a variety of materials and required skill, attention to detail and extreme care, both of which Looksmart in Glenorchy provided. Thank you so much to the incredibly talented seamstress. I also had 4 items dry cleaned. 10/10 Highly recommended. LOOKSMART Northgate (TAS) – Elise T

Claremont team in WA are very good at what they do and so focused on customer care which is rare today. They rescued a garment of mine, Karen Millen skirt. Since then I have not only had several items altered by them, I've also had one shirt made from scratch. Their technical expertise is of a very high standard. I would rate them all A+. Thanks for being so amazing. LOOKSMART Claremont (WA) - Alexsandra G

Hi, just wanted feedback given about some sewing i had done at Charlestown NSW. The staff was a delight and sewed my top beautifully. I gave her a prepaid satchel and she was able to post it to me, as I couldn’t pick it up, as I lived an hour away. She did a lovely job and was very. LOOKSMART Charlestown (NSW) – Mandy T

I’ve been to both Erina Fair and Westfield Tuggerah shops, amazing work from both, but extremely happy with erina today. I dropped off my pants on Thursday and it was ready on the Sunday, they did a great job with how much I needed my pants to be altered and in such a short amount of time! LOOKSMART Erina (NSW) - Bianca

I just wanted to let you know the service I have been receiving at charlestown is amazing! Ashley has saved me before and has now come to the rescue with my wedding dress after someone else stuffed it! She has amazing service even though you can tell she is flat out! LOOKSMART Charlestown (NSW) – Brianee L

I bought a new business suit, which I had to wear to work the next day as I was starting a new job. Despite having only few hours at hand, they did an excellent job by altering my suit before end of business day. You guys have me as a customer for life now just because of the exceptional service extended by this employee of your company. LOOKSMART Modbury (SA) – Mukesh I

Find A LOOKSMART Store In Your Area

We want to make it easy for you to drop your garment off as you go about your day. We have 120 stores across Australia and New Zealand, and we could be in a shopping centre near you. Enter your location using our store finder below to see if we’re close to your work or home!

Still Have Questions You Need Answered Before Trying Our Dry Cleaning Service?

Simply enter your details below and our team will happily answer any questions or concerns you have.

*Must be dropped off before 10am for 24hr turnaround. Excludes weekends. 24hr turnaround available in most stores.